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Privacy Summary
  • The Cranbrook Engineering web site uses the latest credit card security & encryption protocols for online payments.
  • Online payments are made through WorldPay.
  • Cranbrook Engineering staff never see all your card details.
  • Card details are not saved by Cranbrook Engineering.
  • Cranbrook Engineering take privacy very seriously.
  • Any personal information you give us will not be made available outside Cranbrook Engineering Limited.
  • You will only receive correspondence from us if you have requested it or explicitly given consent.
Detailed Privacy Policy

We take your internet shopping security seriously. Our secure shopping system is the HTTP Secure Socket Layer protocol (HTTP/SSL), which is the industry standard for secure encrypted communication over the World Wide Web. SSL encrypts all the ordering information you send to Cranbrook Engineering Limited, including your Credit Card details.

When you proceed to the Credit Card Details page on the Cranbrook Engineering Limited web site, you will enter the secure shopping area. If you want to verify the security of your connection, look at the lower right-hand corner of your browser window. If you see a padlock or an unbroken key (depending which browser you are using), then SSL is active. In addition, you can look at the address bar of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https". This security is active only in the checkout area.

Privacy Policy:
By accessing or using this web site operated by Cranbrook Engineering Limited, you agree to the terms of the Cranbrook Engineering Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.

Collection of Personal Information:
When you engage in certain activities on this site, such as ordering garden machines, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering a machine or part on the site, you may be asked to provide a credit card number.

Cranbrook Engineering Limited collects this information in order to record and support your participation in the activities you select. It does not however store credit card details. If you opt in by ticking the box provided, Cranbrook Engineering Limited will also use information that you provide as part of our effort to keep you informed about product changes, special offers, and other Cranbrook Engineering Limited products and services.

Cranbrook Engineering Limited recognizes and appreciates the importance of responsible use of this information. If you do not want the information you provide to Cranbrook Engineering Limited to be used to inform you of other products and special offers from Cranbrook Engineering Limited, and you indicate this preference when you provide the information to Cranbrook Engineering Limited, Cranbrook Engineering Limited will honour your preference. When you submit personal information to Cranbrook Engineering Limited with respect to a particular activity, such as ordering a product, you understand and agree that in order to complete the activity and update related files, Cranbrook Engineering Limited and its subsidiaries and affiliates may need to transfer, store, and process your information in any of the countries in which such entities maintain offices including, without limitation, the United Kingdom. Your personal information will not be transferred outside of the European Union for any other purpose unless you give your consent.

Use of Cookies:
When you visit Cranbrook Engineering Limited, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorisation, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While Cranbrook Engineering Limited uses cookies to track your visit to Cranbrook Engineering Limited, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided Cranbrook Engineering Limited with personal information.

Updating Your Personal Information:
You have the right to access and correct your personal information and privacy preferences.
This may be accomplished by writing to Cranbrook Engineering Limited at:

Cranbrook Engineering Limited
Motorcare House
5 East Street
Faversham
Kent
ME13 8AD

Please include your name, address, and/or e-mail address when you contact us.